
It seems that manually associating a cert to a contact doesn't correctly allow us to use that cert to encrypt the email. Or conflicting or unsupported encryption capabilities” error. I then try and send an encrypted email to my.colleague get the “Microsoft Outlook had problems encrypting this message because the following recipients had missing or invalid certificates, When I go to the Certificates tab I see his certificate there. To answer your question I did create a new contact for this person using the my.colleague e-mailĪddress and I manually exported their cert from a previously signed email and imported it into the Outlook contact. "Microsoft Outlook had problems encrypting this message because the following recipients had missing or invalid certificates, or conflicting or unsupported encryption capabilities" However that causes this error message or just crashes Outlook entirely: Tried the right clicking the account from the "from" field of a previously signed e-mail method to add the contact. User is sending from Contact we are creating contains the address (which we have checked 100 times to make sure it matches) with the certificate that also has the address. In our case the user has an address like and another address like that goes back to the same mailbox. This is a common problem with DoD employees, so I'm also not sure why there isn't more discussion on this. This time however, we are actually creating a contact with the same e-mail address as what is in the certificate, to no Since 2013 (maybe earlier versions), I have never seen a contact with mismatching e-mails to the certificate work (which used to). I'm pretty sure the algorithms for how it checks certificates against contacts were somewhat broken starting in Outlook 2013. We used to do this manually all the time without We have a very similar situation, but I was somewhat confused by the response. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams. If you have feedback for TechNet Subscriber Support, Click here to learn more. Please remember to mark the replies as answers if they helped.
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How to turn off e-mail matching for certificates in Outlook You could also refer to the information under More Information section in the following article and change the registry key to check whether it’s helpful to you. And Outlook may not allow you to directly add it to Contactsįrom the screenshot, the certificate is associated with you tried directly importing it to this contact and then sending the encrypted messages to check the result? Thank you so much for your detailed information.Īccording to my research, If the email address of the contact or recipient is different from the email address that is specified in the recipient's certificate, you will receive the error messages. What can I do to send this person encrypted emails? When I try and send an encrypted email to that person I’m given the following message: “Microsoft Outlook had problemsĮncrypting this message because the following recipients had missing or invalid certificates, or conflicting or unsupported encryption capabilities” So, I’ve added this person has a contact manually using the my.colleague address and I manually exported their cert from a previously signed email and imported it into the Outlook contact. Do you want to continue to add this certificate into this contact?”. This colleague to my Outlook contacts, I’m shown a Yes/No dialog stating “The e-mail address in the certificate is not found in the contact's email list. The certificate he sends me is associated to the " my.colleague email address (Note the missing ‘.ctr’). I have a colleague who sends me email from address of " my.colleague. (encrypted emails to other colleagues is working fine)

I’m working on setting up encrypted email to a colleague of mine and having issues.
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We do, however, plan to bring this functionality to work and school accounts as well as other platforms in the future.I’m using Outlook 2013 Professional on Windows 7 Professional. Please note that this is currently only available for users logging in with a personal Microsoft account on. If you don't yet see the feature on, please bear with us while we work to bring it you. Our task pane is becoming available to users on in stages. If you would prefer to use these features, you can access Outlook Tasks in the tasks pane by toggling The new Tasks off in the top right corner.

Please know, however, that Microsoft To Do does not currently support certain features available in Outlook Tasks, like the start and end dates, task status, task completion percentage, priority levels, task work hours, task colors, or the option to format text in notes. If you're signing in to with a personal Microsoft account, simply select the check mark icon to access Microsoft To Do directly from the tasks pane on.
